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Archive for May, 2003

Kevin Werbach in his latest article articulates what customers are looking for. It is no longer the fastest machines or one which has the biggest storage. But its all about extracting value. Kevin decribes the challeges of today as companies worrying less about how fast their computers run and more about how well they work [...]

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Temptation 5 .

Choosing invulnerability over trust : actively encourage your people to challenge your ideas. Trust them with your reputation and your ego. As a CEO, this is the greatest level of trust that you can give. They will return it with respect and honesty, and with a desire to be vulnerable among their peers.

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Temptation 4 ..

Choosing Harmony over productive conflict : Tolerate discord. Encourage your direct reports to air their ideological difference, and with passion. Tumultuous meetings are often signs of progress. Tame ones are often signs of leaving important issues off the table. Guard against personal attacks, focus on the issue, facilitating important exchange of ideas.

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Temptation 3 …

Choosing certainty over clarity : Make clarity more important than accuracy. People will learn more if you take decisive actions than waiting for more information. If the decisions turn out to be wrong, then course correct as more information becomes available and explain why. It is your job to risk being wrong. The only cost [...]

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Temptation 2 ….

Choosing popularity over accountability: work for the long term respect of your employees not their affection. Don’t view them as a support group, but as key employees who must deliver on their commitments if the company is to produce predictable results. And people are not going to like you anyway if they fail

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Five temptations of a CEO, latest read recommended by a friend Shailesh Trivedi. The book is written in an unusual style by Patrick Lencioni. A quick read and when you are about to finish the book you actually dread it. Temptation 1 : Choosing Status over results. This may sound obvious but is not the [...]

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In a country with a population of 80 million population, 14 million cellular subscribers generating about 150 – 200 million sms messages a day. 2 philippine carriers reported around 50% growth in net income, primarily generated by data revenue. (via IHT) The owners of Villa Arcadia, located in this town on the southern island of [...]

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(via Economist) In South Korea, only eccentrics use dial-up to access the internet. 68% of the households in Korea subscribe to a broadband internet service compared with 15% in America and approximately 8% in western Europe. Most of the coverage is through DSL, which is mainly effective in dense areas and close to the central [...]

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