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The Infosys Crack, Character or Infrastructure ?

If you observe the recent Infosys results carefully, there are serious issues with some long term trends. The attrition has gone up and margins have gone down. HR manager reported, the younger generation is very restless and wants faster progress via new projects, formal seniority, supervisor, manager etc. This shows lack of character and unrealistic expectation in the next generation. In conversation with multiple CEOs of startups and young companies, the disgusting stories you hear about the work ethic confirms only one fact, the middle class in India is hypocritical. The politicians and society leaders are not addressing this issue. The HR manager also reported that many are leaving because of the tiring commute to their largest facility in Electronic City on Hosur Road. Anybody who has travelled on Hosur Road, will relate to it. The world believes that India’s infrastructure has to improve, there also exists, the softer hidden issue, our character and the hypocritical middle class of 300 million people.

Santosh replies … I also blame the companies (small & large) themselves for setting up unreal expectations. For the past 4 years (and perhaps even longer), salaries in India have risen at a rate greater than 10%. The smaller companies are the worst ones, they ‘rob’ talent by tempting them with fatter paychecks and perks. Companies that enjoy the status of ‘business successes’ have forgotten to stay true to core values. Today, when the biggest reason to switch jobs is how much they can feed your ego, how is it that the work ethic won’t got to rot?

The larger corporations visit schools nation-wide and hire the smartest of the bunch – then turn around and place them in assembly line like profiles where you must focus on a single key skill for a frustratingly long time! The middle management in the larger corporations themselves are a product of sycophancy and seniority, not skills, ability and talent. I have spoken to many employees between the ages of 23 and 27 – they complain of disillusionment with seniors. Management methods are artificial and disconnected from reality. For example, a friend was placed on a ‘performance review’ after he engaged his manager with questions on the strategy behind a solution – something that comes standard in any startup. It took his manager no more than a day to set up the review after the discussion took place. Thereafter, my friend decided to leave pursue his Master’s.

I know you to be very clear about your opinions and this blog post is rather one-sided! I think the corporations need to rethink their HR too. They are the ones responsible for creating a ‘bubble’ in terms of expectations, not the middle-class. There are still plenty of those who belong to the middle-class and exhibit a strong character and work ethic.

3 thoughts on “The Infosys Crack, Character or Infrastructure ?”

  1. I also blame the companies (small & large) themselves for setting up unreal expectations. For the past 4 years (and perhaps even longer), salaries in India have risen at a rate greater than 10%. The smaller companies are the worst ones, they ‘rob’ talent by tempting them with fatter paychecks and perks.

    Companies that enjoy the status of ‘business successes’ have forgotten to stay true to core values. Today, when the biggest reason to switch jobs is how much they can feed your ego, how is it that the work ethic won’t got to rot?

    The larger corporations visit schools nation-wide and hire the smartest of the bunch – then turn around and place them in assembly line like profiles where you must focus on a single key skill for a frustratingly long time!

    The middle management in the larger corporations themselves are a product of sycophancy and seniority, not skills, ability and talent. I have spoken to many employees between the ages of 23 and 27 – they complain of disillusionment with seniors. Management methods are artificial and disconnected from reality. For example, a friend was placed on a ‘performance review’ after he engaged his manager with questions on the strategy behind a solution – something that comes standard in any startup. It took his manager no more than a day to set up the review after the discussion took place. Thereafter, my friend decided to leave pursue his Master’s.

    I know you to be very clear about your opinions and this blog post is rather one-sided! I think the corporations need to rethink their HR too. They are the ones responsible for creating a ‘bubble’ in terms of expectations, not the middle-class. There are still plenty of those who belong to the middle-class and exhibit a strong character and work ethic.

    – Santosh

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